Optionalissue_The time when penalty points are issued.
Optionallatest_The latest penalty points issued under current penalty point record. If seller raised appeal for this penalty point record and the appeal has been approved and Shopee adjusted the penalty point, then the original_point_num returns the penalty point before the adjustment, and latest_point_num returns the penalty point after the adjustment.
Optionaloriginal_The original penalty points issued under current penalty point record.If seller raised appeal for this penalty point record and the appeal has been approved and Shopee adjusted the penalty point, then the original_point_num returns the penalty point before the adjustment, and latest_point_num returns the penalty point after the adjustment.
Optionalreference_Reference ID for this penalty point record.
Optionalviolation_Applicable values: 5: High Late Shipment Rate6: High Non-fulfilment Rate7: High number of non-fulfilled orders8: High number of late shipped orders9: Prohibited Listings10: Counterfeit / IP infringement11: Spam12: Copy/Steal images13: Re-uploading deleted listings with no change14: Bought counterfeit from mall15: Counterfeit caught by Shopee16: High percentage of pre-order listings17: Confirmed Fraud attempts (total)18: Confirmed Fraud attempts per week (All with vouchers only)19: Fake return address20: Shipping fraud/abuse21: High No. of Non-responded Chat22: Rude chat replies23: Request buyer to cancel order24: Rude reply to buyer's review25: Violate Return/Refund policy101: Tier Reason3026: Misuse of Shopee’s IP3028: Violate Shop Name Regulations3030: Direct transactions outside of the Shopee platform3032: Shipping empty / incomplete parcels3034: Severe Violations on Shopee Feed3036: Severe Violations on Shopee LIVE3038: Misuse of Local Vendor Tag3040: Use of misleading shop tag in listing image3042: Counterfeit / IP Infringement test3044: Repeat Offender - IP infringement and Counterfeit listings3046: Violation of Live Animals Selling Policy3048: Chat Spam3050: High Overseas Return Refunds Rate3052: Privacy breach in buyer's review reply3054: Order Brushing3056: porn image3058: Incorrect Product Categories3060: Extremely High Non-Fulfilment Rate3062: Penalty of Affiliate Marketing Solution (AMS) Overdue Invoice Payment3064: Government-related listing3066: Listing invalid gifted items3068: High non-fulfilment rate (Next Day Delivery Orders)3070: High Late Shipment Rate (Next Day Delivery Orders)3072: OPFR Violation Value3074: Direct transactions outside Shopee platform via chat3090: Prohibited Listings-Extreme Violations3091: Prohibited Listings-High Violations3092: Prohibited Listings-Mid Violations3093: Prohibited Listings-Low Violations3094: Counterfeit Listings-Extreme Violations3095: Counterfeit Listings-High Violations3096: Counterfeit Listings-Mid Violations3097: Counterfeit Listings-Low Violations3098: Spam Listings-Extreme Violations3099: Spam Listings-High Violations3100: Spam Listings-Mid Violations3101: Spam Listings-Low Violations3145: Return/Refund Rate (Non-integrated Channel)4130: Poor Product Quality
GetPenaltyPointHistoryPenaltyPoint sub-interface for GetPenaltyPointHistoryResponseData